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FAQs

Do you have accommodations for guests with disabilities?

The Boardwalk strives to ensure that all guests have a great time at our venue.  We have limited ADA accessible seating.  If you need additional assistance while you are here, please make sure to let us know.

The Boardwalk strives to ensure that all guests have a great time at our venue.  We have limited ADA accessible seating.  If you need additional assistance while you are here, please make sure to let us know.

Do you have food?

Yes. We have a full menu that serves Hawaiian-American cuisine.

Yes. We have a full menu that serves Hawaiian-American cuisine.

Do you have water at the venue?

We have a filtered water station behind the check-in kiosk.

We have a filtered water station behind the check-in kiosk.

Does The Boardwalk have parking?

We have limited parking at the venue. There is parking available in the surrounding neighborhood. Please do not leave valuables in your car and use a crosswalk if you need to cross the street. We recommend using ride-share services.

We have limited parking at the venue. There is parking available in the surrounding neighborhood. Please do not leave valuables in your car and use a crosswalk if you need to cross the street. We recommend using ride-share services.

Is there an age restriction for the shows?

Age limit varies by event. Please check the individual page listing for your specific event. For all-ages shows, guests under 18 years of age must be accompanied by a parent or guardian. We do not provide a parent/guardian waiting area onsite. If you still have questions, please give us a call during business hours or email: info@rocktheboardwalk.com

Age limit varies by event. Please check the individual page listing for your specific event. For all-ages shows, guests under 18 years of age must be accompanied by a parent or guardian. We do not provide a parent/guardian waiting area onsite. If you still have questions, please give us a call during business hours or email: info@rocktheboardwalk.com

What am I not allowed to bring to a show?

Items NOT-ALLOWED to be brought into venue include, but are not limited to:

  • Weapons of any kind
  • Alcohol
  • Illegal drugs/substances
  • Outside food/beverages
  • Backpacks/large bags
  • Laser pointers
  • Selfie-Sticks
  • Animals (except service animals)
  • Fireworks
  • Large markers/spray paint
  • Multiples of anything meant for sale or distribution without authorization
  • Professional photography equipment or video cameras (members of the media should reach out to info@rocktheboardwalk.com with any inquiries)

Additional items may be added at venue discretion.

Items NOT-ALLOWED to be brought into venue include, but are not limited to:

  • Weapons of any kind
  • Alcohol
  • Illegal drugs/substances
  • Outside food/beverages
  • Backpacks/large bags
  • Laser pointers
  • Selfie-Sticks
  • Animals (except service animals)
  • Fireworks
  • Large markers/spray paint
  • Multiples of anything meant for sale or distribution without authorization
  • Professional photography equipment or video cameras (members of the media should reach out to info@rocktheboardwalk.com with any inquiries)

Additional items may be added at venue discretion.

What are the wristbands for?

During an event you must have a colored wristband to order alcohol and for in/out privileges. For all ages shows, if you are under 18 you must be accompanied by a paying responsible adult.  There are NO in/out privileges for under-age guests.

During an event you must have a colored wristband to order alcohol and for in/out privileges. For all ages shows, if you are under 18 you must be accompanied by a paying responsible adult.  There are NO in/out privileges for under-age guests.

What is your ticket refund policy?

All ticket sales are final. Refunds are given only if a show is canceled. If you have any questions or concerns, please contact us during business hours.

All ticket sales are final. Refunds are given only if a show is canceled. If you have any questions or concerns, please contact us during business hours.

Where are you located?

The Boardwalk is located at 9426 Greenback Lane in Orangevale, CA 95662 United States

The Boardwalk is located at 9426 Greenback Lane in Orangevale, CA 95662 United States

Where can I smoke at the venue?

Smoking, including the use of tobacco products is NOT allowed inside the venue or on the front porch; you may smoke in the parking lot at least 20 ft. away from the door and in designated outdoor areas.

Smoking, including the use of tobacco products is NOT allowed inside the venue or on the front porch; you may smoke in the parking lot at least 20 ft. away from the door and in designated outdoor areas.

Still have questions?

Can’t find the answer you’re looking for? Please reach out to our friendly team.